Policies
We collect personal information from our customers in the regular course of doing business. The following information lets you know why we may ask you for data and how we’re protecting the information you entrust to us.
What personal information do you collect about me?
We may ask to collect the following information about you:
- Name
- Phone number
- Email address
- Business address
- Product/service preferences
- Customer satisfaction info
- Opinions about products and services
When you visit our web site, we may also collect:
- information about your computer, including your IP address, the type of operating system and browser you use, and your computer’s location
- what pages you visit on our site and what links you click on
- what other sites you’ve visited recently
How we use your information
The main reasons we collect personal information from you are:
- Contests/Surveys
- Customer relationship management
- Customer service
- Marketing
- Orders
- Returns
- To complete a sale/transaction
- Warranties
If it’s a necessary part of any of these transactions, we may disclose your information to another company. For example, if you purchase a product or service with a credit card, we automatically pass on your personal information to a processing company such as PayPal to process the transaction.
Sharing of personal information with third parties
Sometimes, we also your personal information with other companies, including:
- Partners
We will also disclose your personal information if we are required by law to do so.
Consent
We will ask for consent on web forms, surveys, etc. We assume consent has been given by you when you have accepted the associated terms and conditions when filling out a form or completing an action that specially states that you’ve agreed to the collection of data.
We will not collect your personal data without your explicit consent.
Opt Out of Collection
You can opt out of the collection of data by not filling out forms, participating in surveys, etc. Additionally, all subscribed communications will allow you to directly opt out of the communication via an Unsubscribe link located at the bottom of the email.
Security
We value security. All collected data is kept in accordance with best practices in information management and IT security.
Questions or Complaints
All questions and concerns regarding the collection and safe guarding of data can be forwarded to Don Smeltzer at don@donsmeltzer.ca.
Cookie Policy
Cookies help to test out new features with some of our users, to personalize content and ads, to provide social media features and to analyze our traffic.
Because our site uses 3rd party services such as Google Analytics, LinkedIn and Facebook – your use of our site may be shared with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.